Privacy Policy (New Zealand)
Last updated: 4 December 2025
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs).
1. Information We Collect
We may collect the following types of personal information:
1.1 Information you provide to us
Name
Email address
Phone number
Company or organisation details
Enquiries or messages sent through contact forms
Any other information you voluntarily provide
1.2 Information automatically collected
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages viewed
Date, time, and duration of your visit
Cookies and analytics data
1.3 Cookies
We use cookies and similar technologies to:
Improve website performance
Analyse traffic
Enhance your user experience
You can disable cookies in your browser settings, but some features may not function correctly.
2. How We Use Your Information
We may use your personal information to:
Provide and improve our services
Respond to enquiries or support requests
Contact you about our products or services
Analyse website usage
Maintain security and prevent misuse
Comply with legal obligations
We will only use your information for the purpose for which it was collected, unless allowed by law.
3. Disclosure of Your Information
We may disclose your personal information to:
Service providers (e.g., hosting, email, analytics)
Business partners assisting with delivering our services
Government agencies if legally required
Any other party when authorised by you or permitted by the Privacy Act
We do not sell your personal information.
4. Storage and Security
We take reasonable steps to protect your personal information from:
Loss
Unauthorised access
Use, modification, or disclosure
Your information may be stored in New Zealand or securely overseas using reputable third-party providers.
5. Accessing and Correcting Your Information
You have the right to:
Request a copy of the personal information we hold about you
Ask for corrections if you believe the information is inaccurate
To do so, please contact us using the details below. We will respond within a reasonable timeframe.
6. Retention of Information
We retain personal information only for as long as it is needed for:
The purpose it was collected, or
Compliance with legal requirements
After that, we securely delete or anonymise it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before providing personal information.
8. International Transfers
Some of our service providers may store or process data overseas. When this occurs, we ensure the provider has adequate privacy protections in place that meet New Zealand requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact us:
Email: sales@hls.net.nz
Address: 1/58 The Concourse, Henderson, Auckland 1023
